Gateway Energy Services
Quick Fact

Gateway Energy will supply your energy. Your local utility will continue to deliver it, plus maintain the pipes and wires and respond to emergencies. Click here for a link to emergency phone numbers.

Frequently Asked Questions

What is deregulation?

Does my utility mind if I switch?

Why choose Gateway Energy?

What are Gateway Energy’s pricing plans?

Will I save money if I sign up with Gateway for natural gas or electricity?

How do I switch to Gateway?

How much will I have to pay to switch? Are there monthly fees?

Visa Prepaid Card FAQ

To download the rebate form, please click here.


I sent you the Visa® Request Form, but I have not received my Visa® Prepaid Card yet. When will it be sent to me?

I was told to send a copy of my bill with the Visa®Request Form, but Gateway is not on my bill yet. When will I see Gateway listed as my supplier?

I sent the Visa® Request Form, and I included a copy of my bill, but I have not received my Visa® Prepaid Card. When can I expect it to arrive?

I have sent the Visa® Request Form, and after 6 – 8 weeks I still have not received my card. What do I do?

Why does it take 6 – 8 weeks for the card to be processed, printed and mailed?

How do I check the balance on my card?

How can I get a list of transactions for the card?

Does my Visa® Card expire?

What can I do if my card is lost, stolen or used without my authorization?

My card has expired. Can I receive a replacement?

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